What is Smart Tourism?
Smart Tourism is an important component of the Smart City. It explores how connectivity, data and digital content can create more immersive and inclusive experience as well as boosting visitor numbers and supporting new capabilities in managing destinations and dispersing demand.
5G is the latest generation of global telecoms infrastructure. It is specifically designed to support the seamless transfer of large volumes of data, creating the opportunity for very high definition video content, Virtual and Augmented reality. Whilst 5G is important a lot can also be achieved with 4G and existing Wi-Fi networks.
Is 5G safe?
There has been some public concern and campaigning about the health impacts of 5G technologies, often relating to millimetre wave frequencies. Public Health England has recently updated its guidance, which suggests there is no evidence of health impacts. This guidance is available in the Useful Links section below.
When will 5G be available?
South Korea was the first country to roll out a commercial 5G network. In the UK, EE, Vodafone, Three and 02 started rolling out 5G networks from February 2019. Deployment is initially focusing in on major cities around the UK and is likely to continue for several years and increase in pace as new 5G enabled handsets become widely available.
Does smart technology detract from the visitor experience?
Some venues feel that they do not wish for visitors to use mobile phones and other devices because it distracts from the experience that they offer. Some are also concerned about the health and safety implications of people not paying attention to their surroundings. Our research suggests that there are more destinations who are keen to explore the potential of technology to create new, more personalised experiences and who feel that technology has a role to play in increasing accessibility and relevance to new audiences.
UK5G innovation network
DCMS 5G Testbed and Trials programme
West of England Combined Authority 5G Smart Tourism
University of Bristol Smart Internet LabPublic Health England 5G Information